Admin app

Dear Valued Customer,

Introducing our new Customer Relationship Management (CRM) application designed for your convenience. This app provides a streamlined way to manage your account and access essential services.

Key features include:

• Data Usage Monitoring: Track your data usage (downloads and uploads) since your last connection.
• Flexible Package Changes: Easily request changes to your internet package directly from the app.
• Router Connectivity Testing: Diagnose WiFi issues between your router and phone. The app provides solutions for any detected problems.
• Streamlined Support: Open support tickets and communicate directly with our technical team via in-app messaging, eliminating the need for phone calls.
• Secure Online Payments: Pay your monthly bill conveniently through our integrated bKash payment gateway – no extra charges!
• Payment History: Access a complete record of your payment history.
• Real-time Notifications: Stay informed about service disruptions, offers, and important news via app notifications.
• Mobile Data Access: Manage your account and even make payments using mobile data, ensuring uninterrupted service even if your internet connection is temporarily down due to an unpaid bill. Payment via mobile data will automatically restore your service.

Even if completely disconnected from our internet service, you can still submit support tickets and receive prompt assistance using the app's "Client Support & Ticket System" via mobile data. Our support team will resolve your issue efficiently.