Nintendo Warns U.S. Customers: Switch 2 Delivery Not Guaranteed Due to High Demand

Nintendo has issued a crucial update for fans eagerly awaiting the release of the Switch 2, warning U.S. customers that they may not receive their console on the launch date of June 5, 2025. This follows a similar announcement for the Japanese market, where Nintendo admitted it would struggle to meet demand.

On their official website, Nintendo cautioned those who registered interest in purchasing a Switch 2 from the My Nintendo Store that delivery on release day cannot be guaranteed. This means that some customers might receive their invitation emails to purchase the console after the Switch 2 has already hit the shelves. However, Nintendo assures that they will confirm shipping dates upon purchase.

“Thank you to those of you who have already registered your interest in purchasing from My Nintendo Store,” the statement from Nintendo reads. “We're thrilled by the enthusiasm for Nintendo Switch 2! Due to the very high demand, we will be working diligently to fulfill orders as product becomes available, but delivery by June 5 is not guaranteed. Your invitation email may arrive after the Nintendo Switch 2 launch. We'll confirm your shipping date upon purchase.”

To increase the chances of obtaining a Switch 2 at launch, Nintendo suggests pre-ordering from third-party retailers. However, this advice comes with a caveat, as Switch 2 pre-orders have already sold out at some retailers like GameStop. “If you wish to increase your opportunity of obtaining a Nintendo Switch 2 system at launch, please visit our participating retail partners above,” the statement advises, directing customers to a GameStop link, though noting that the console is currently sold out there.

For those who prefer to wait for an invitation from the My Nintendo Store, no further action is needed after registering interest.

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The challenges faced by fans trying to pre-order the Switch 2 on April 24, coupled with Nintendo's warning, indicate that securing the next-gen console will be difficult around its launch date.

Earlier this week, Nintendo warned its Japanese customers that a “significant” number would miss out on pre-ordering a Switch 2 directly from the company. In a statement shared on X / Twitter, Nintendo president Shuntaro Furukawa revealed that 2.2 million people in Japan alone applied for a pre-order from the My Nintendo Store, far exceeding the number of consoles available for delivery on June 5.

According to a FAQ posted on Nintendo’s website, the first batch of invitations for the My Nintendo Store in the U.S. will start going out on May 8, 2025. Additional batches will be sent out periodically until purchasing is opened to everyone. Initial invitations will be on a first-come, first-serve basis, and invitees will have 72 hours to complete their purchase once the email is sent.

Nintendo Switch 2 pre-order invitation priority requirements:

• You must have purchased any Nintendo Switch Online membership.
• You must have had any paid Nintendo Switch Online membership for a minimum of 12 months.
• You must have opted in to share gameplay data and have at least 50 hours total gameplay hours.

Last week, Nintendo announced that Switch 2 pre-orders would begin in the U.S. on April 24, 2025, with the original price of $449.99 and launch date of June 5 remaining unchanged. Nintendo also confirmed that the Switch 2 + Mario Kart World bundle would stay at $499.99, and the pricing for both the physical and digital versions of Mario Kart World ($79.99) and Donkey Kong Bananza ($69.99) would remain the same at launch. However, due to ongoing tariff issues, the price of Switch 2 accessories has been raised.

Originally, pre-orders for the Switch 2 were set to open on April 9, but Nintendo delayed them to assess the potential impact of tariffs and market conditions.

For those interested in pre-ordering a Nintendo Switch 2, along with accessories and games like the GameCube controller, keep an eye on our Nintendo Switch 2 pre-order guide, which will stay updated with the latest news and information. You can also find out more about how to increase your chances of getting a new Nintendo Switch 2 console on day one.