監理服務

Here's a clear, organized summary and user guide for the Supervision Service Network (MVDIS) Mobile App, based on the information you provided. This version is suitable for sharing with users, including foreign nationals and legal entities, to help them understand how to use the service effectively.

🛠️ Supervision Service Network – User Guide (Version 2.1.19)

Last Updated: November 10, 2024

Welcome to the Supervision Service Network, your one-stop digital platform for traffic and vehicle management services in Taiwan. Use your ID number, date of birth, or member password to access a wide range of official supervision services.

🔗 Official Website: https://www.mvdis.gov.tw/m3-emv-mobo/
📱 Available on iOS and Android
🌍 English interface available

✅ Key Services You Can Access

1. Traffic Violation Tickets

• Check and pay traffic fines online
• View full payment history
• Track penalty points
• 🔍 New in v2.1.19: Added search for compulsory insurance violation payment records

2. Vehicle Fuel Fees (Motor Vehicle Fuel Charges)

• Inquire and pay fuel charges
• View payment records
• Download electronic payment forms (e-invoices)

3. Vehicle Inspection & Mileage Management

• View the last two recorded mileage readings
• Receive alerts for abnormal mileage
• Check your next scheduled vehicle inspection date

4. Driver’s License Information

• Verify license validity and status
• Access personal driving record details

5. Driver Training & Licensing

• Schedule regular training sessions
• Register for professional driver programs (cars, motorcycles, buses)
• Take free simulated written exams for license tests

6. Personalized Member Dashboard

• View customized service updates
• Get birthday greetings on your birthday
• Receive advance notifications about service changes or events

7. Vehicle & License Management

• Check vehicle ownership details
• Update residential or employment address
• Schedule vehicle inspections

8. Notifications & Reminders

• Enable push alerts for important updates
• Add alerts to your mobile calendar
• Get birthday wishes delivered via the app

9. Local Announcements via GPS

• Homepage shows real-time notifications from nearby supervision stations
• View local traffic advisories and service changes

10. Real-Time Queue Info

• Check live wait times and queue status at service offices across districts
• Plan your visit efficiently

11. Tour Bus Monitoring

• View real-time status and details for authorized tour buses

12. Intelligent Customer Service

• Get instant answers to highway supervision questions
• Use AI chatbot to find regulations, forms, and procedures

🌍 For Foreign Nationals & Legal Entities

⚠️ Note: Due to system limitations, some services are not currently available to foreign individuals or legal entities.

What You Can Do:

• Check traffic violation records (if you have a valid ID registered)
• View general information and announcements
• Access the English interface

What’s Not Available:

• Paying fines or fuel fees
• Applying for licenses or training
• Scheduling inspections

🔧 Recommended Action:
If you need to use these services, please visit the official website:
👉 https://www.mvdis.gov.tw/m3-emv-mobo/

We sincerely apologize for any inconvenience and are working to expand access in the future.

📱 How to Get Started

1. Download the app from the Apple App Store or Google Play

2. Open the app and select “Login”

3. Enter:

   • Your National ID number (Taiwan ID)
   • Your date of birth (YYYY-MM-DD)
   • Or use your member password if registered

4. Choose your preferred language (including English)

5. Start browsing services from the homepage!

🛑 Important Reminders

• Always keep your ID and personal information secure.
• Avoid sharing login details with third parties.
• For technical issues, contact support via the Help Center in the app.

✉️ Need Help?

📞 Customer Service Hotline: 1955 (Taiwan-wide)
📧 Email: [email protected]
🌐 Full Support Portal: https://www.mvdis.gov.tw/m3-emv-mobo/

🎉 Enjoy a smarter, faster way to manage your vehicle and driving responsibilities!

The Supervision Service Network – Keeping Taiwan’s roads safer, one smart citizen at a time.

Let me know if you’d like a PDF version, printable flyer, or translated brochure (e.g., in English, Chinese, Japanese) for distribution.